Below are some concerns for our customers before placing an order.
Still need help?
If you have a problem or question that requires immediate assistance, you can click the WhatsApp button below to communicate directly with one of customer service representatives.
General questions about the store
Where is your store located?
Our online store only in Saudi Arabia and the Emirates
Do you have shoes or clothes?
Our store only specializes in all kinds of women's bags and purses
Who has the right to deal and buy from the Evora website?
Everyone over the age of 18 and eligible to use online purchase cards, valid for use and issued by an accredited bank.
How can I contact the site's team or support team?
All visitors and customers of Evra Style can communicate with the site through the WhatsApp number 00971559851202
Questions about shipping
Can I add other products to the order after registering it?
You can not only register the application in Saudi Arabia from the Saudi website: https://www.evorastyle.com
And the Emirates from the Emirates website: https://www.evorastyle.ae
Can I cancel a purchase order that I made through the website?
Yes, you can if the order that you made through the site has not been shipped, but if the shipment process has been completed, the order cannot be canceled.
Do you have free shipping?
Yes, we have free shipping for orders over 200 riyals or more
Can I order it to be shipped from the Emirates website to Saudi Arabia?
You can not only register the application in Saudi Arabia from the Saudi website: https://www.evorastyle.com
And the Emirates from the Emirates website: https://www.evorastyle.ae
How can I track the arrival of an order that I purchased through the website?
The shipment of the order can be tracked by entering the shipping company's website and entering the insurance policy number that will be sent to you via a text message on your mobile phone, and the status of the order will appear to you.
Questions about payment methods
What are the available payment methods within the evora website?
Payment is available through Visa and MasterCard credit cards, and no additional fees are added.
Payment of cash upon receipt in the event that the value of purchases is less than 2000 Saudi riyals.
The payment system is by "Apple Pay".
Tabby, Tamara installment system.
How do I ensure the protection of my credit card data when using it for purchases on the evora website?
Evora guarantees you a 100% safe shopping experience. Where credit card numbers are not stored on our systems, payment details are encrypted before being transmitted using the latest electronic encryption technologies that follow the highest security standards. We also follow the strictest protocols to ensure that our customers' personal information is not disclosed to a third party. We only use your personal information for the purposes of fulfilling your requests, and we do not disclose this information to any third party under any circumstances.
1- If I encounter difficulty in paying through the website, how can I act?
You can contact us at any time by clicking on the phrase "Contact Us" at the bottom of the page on the full version of our website.
Questions related to return and exchange
Can I exchange all or part of an order I received?
It is possible to exchange the products that you received from the evora website, in whole or in part, in the event that the exchange conditions set by the site are met within 7 days from the date of your receipt.
Can I return an order or product that I purchased from evora?
It is possible to return any product that you purchased from the evora website, but only if the return conditions are met, and only if the payment method was through online payment methods such as Tapi or Tamara, or through credit cards.